AI layer for patient interaction.

From acquisition to retention: take control of your patient journey end-to-end. It handles all patient calls 24/7 and follow-up bookings, ensuring no inquiry is missed and every patient receives timely, human-like responses, in their language.

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The multi-agent system

Four agents. One seamless patient journey.

Agent 01

Conversion Agent

An outbound calling agent that converts enquiries from your website and WhatsApp messages into booked appointments — before they go cold.

To increase website enquiries, it deploys a personalized bot directly on your site to capture contact details from interested visitors, then calls them instantly to qualify interest and lock in the booking.

Agent 02

Desk Agent

Every call is answered and converted into a booking, 24 hours a day — zero missed calls and zero wait time for your patients.

With zero manual intervention, it collects patient details and verifies insurance upfront, so nothing's left for your team to chase down later. It also acts as your patient relations agent, answering every FAQ and status enquiry.

Agent 03

Coordination Agent

Behind every conversation, this agent eliminates manual data entry entirely. It pulls real-time knowledge during calls for instant, accurate answers, then syncs outcomes and caller details straight into your CRM/HIS the moment the call ends — zero double-entry, zero friction.

When a query gets too complex, it detects that instantly and hands over to your team with full context preserved.

Agent 04

Follow-Up Agent

Sends automated WhatsApp/SMS reminders to confirm appointments before they're missed — cutting no-shows and cancellations by up to 30%.

Its re-engagement sequences also call missed enquiries and lapsed patients, following up persistently on any missed appointment until it's resolved — rescheduling and reconnecting automatically.

Key outcomes

Measured against the market, not our own claims.

Compared against published market benchmarks, not internal claims.

Average revenue increase reported by service businesses in the first year — primarily from eliminated missed calls during busy/after hours, and faster lead response.

IDC / Brilo AI

Reduction in appointment no-shows for healthcare providers using automated reminders.

Industry Reports

₹8–20

Per-minute cost of a fully loaded human call center agent in India — a front desk executive costs roughly double. We run at a fraction of either, with a better resolution rate, 24/7.

2026 Indian Call Center Cost Guide

30–40%

Reduction in average handle time per case with AI agents.

McKinsey

Indians engage in code-switched communication daily — Hinglish, Tanglish, and more. Not an exception, but the default way people actually speak.

PMC / HiACC, 2025

Compliance & safety

Built for patient trust and full auditability.

Agents respond only from your approved content — never medical advice.

Clinical questions and complications hand off to staff with full context.

Every call recorded, transcribed, and logged.

Consent logged on every outbound call.

Configurable access: control who can build agents and view call data.

Deployment options including India data residency for enterprise engagements.

Go AI-Native

Take the first step toward autonomous care.

Autonomous agents that speak 40+ languages and handle entire workflows end-to-end — built to improve customer experience while directly driving ROI. 67% of Fortune 500 companies now run production voice AI systems, and Gartner predicts 40% of enterprise apps will integrate task-specific AI agents by year-end, up from less than 5% in 2025.

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info@obvioustech.co +971 56 208 8117 +91 91691 69349